Plans and Billing

Where plan management happens

Plan controls are in Organization > Overview, inside the plan card.

Owner-level actions include:

• Buy Event Pass
• Upgrade to Premium
• Downgrade to Starter
• Undo scheduled downgrade
• Apply invite code

Plan states you will see

• Starter
• Premium
• Event Pass
• Custom / Enterprise

The UI updates copy and available buttons based on current state.

Plan resource limits

Each plan has per-organization limits for every resource type:

Resource	Starter	Premium	Event Pass	Enterprise
Polls	5	20	20	Custom
SparkQuizzes	2	20	20	Custom
Wheels	3	20	20	Custom
Boards	2	20	20	Custom
Forms	2	20	20	Custom
Countdowns	1	20	20	Custom
Collective Votings	1	20	20	Custom
Sessions	1	10	10	Custom
Members per org	3	10	10	Custom
Active users	10	100	250	1000
API rate limit (rpm)	60	300	600	1200

When limits are reached, create and update actions return server validation errors.

Upgrade to Premium

1. Open Organization > Overview.
2. Select Upgrade to Premium.
3. Complete Stripe checkout.
4. App returns and waits for subscription activation sync.

If sync is delayed, status text informs you to refresh shortly.

Buy Event Pass

1. Select Buy Event Pass.
2. Pick start date/time.
3. Confirm purchase and complete checkout.

Event pass grants temporary paid access for one live event window.

Downgrade flow

From Premium state:

• Downgrade to Starter is scheduled at billing period end.
• Premium remains active until end date.
• You can undo the scheduled downgrade before it executes.

Payments disabled behavior

If payment config is disabled, purchase buttons are visible but disabled, and the plan card shows payments unavailable messaging.

Invite code application

Owner can apply invite code from Organization overview.

Successful code application updates organization plan state.

Pricing

Plan	Price
Starter	Free
Premium	$39/month
Event Pass	$25 one-time
Custom / Enterprise	From $499/month